Privacy Policy - Whiskey Project LTD

At Whisky Project LTD, we respect your privacy and are committed to protecting your personal information when you use our website and purchase our products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

1. Data Controller

The data controller responsible for your personal information is:

Whisky Project LTD
Website: https://whiskyprojectltd.com/
Email: info@whiskyprojectltd.com

Registered address: [Insert registered business address]
Company registration number: [Insert company registration number]

2. Information We Collect

We may collect information that you provide when you:

Create an account on our website
Place an order
Request information about our products
Contact our customer service team
Subscribe to our newsletter or marketing communications
Submit a contact form

The information we may collect includes:

Full name
Billing and delivery address
Email address
Telephone number
Payment and transaction information
Order history
Account information
Information you provide when contacting us

We may also automatically collect certain technical information, including your IP address, browser type, device information and information about how you use our website.

3. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders
Process payments
Arrange delivery of your purchases
Manage your customer account
Communicate with you about your orders
Respond to customer enquiries
Provide customer support
Improve our website, products and services
Prevent fraud and unauthorized transactions
Comply with applicable legal and regulatory requirements
Send marketing communications where permitted by law and where you have provided the required consent

Because we sell alcoholic beverages, we may also process information necessary to comply with applicable age-verification and alcohol-sale requirements.

4. Alcohol and Age Verification

Our products include alcoholic beverages such as whisky, wine and other drinks.

You must meet the minimum legal age applicable to alcohol purchases in the jurisdiction where the order is delivered.

We may request proof of age where required by applicable law. We reserve the right to refuse or cancel an order where we reasonably believe that the applicable age requirements have not been met.

5. Cookies

Our website uses cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may be used for:

Website functionality
Shopping cart and checkout functionality
Remembering customer preferences
Website analytics
Improving website performance
Marketing, where applicable and where the required consent has been obtained

You can manage your cookie preferences through the cookie settings available on our website.

6. Payment Information

Payments may be processed through third-party payment providers.

We do not normally store complete payment-card details on our website. Payment information may be processed directly by the relevant payment provider in accordance with its own privacy and security policies.

7. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted third parties where necessary to operate our business and fulfil your orders, including:

Payment service providers
Delivery and shipping companies
Website and hosting providers
IT and technical service providers
Analytics providers
Customer-support providers
Professional advisers
Government authorities or regulators where required by law

These providers may only receive information necessary to perform their services or where disclosure is required by law.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfil your orders
Provide customer support
Maintain business and transaction records
Meet accounting, tax and legal obligations
Resolve disputes
Prevent fraud

When information is no longer required, it will be securely deleted or anonymized where reasonably possible.

9. Your Privacy Rights

Depending on the laws applicable to you, you may have rights including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to restrict certain processing
The right to object to certain processing
The right to data portability, where applicable
The right to withdraw consent where processing is based on consent

To exercise your rights, contact us at:

info@whiskyprojectltd.com

You may also have the right to lodge a complaint with the relevant data protection authority.

10. Marketing Communications

Where permitted by applicable law, we may send you information about our products, promotions and offers.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in our marketing emails or by contacting us at info@whiskyprojectltd.com.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.